AI CHATBOTS · USEFUL ANSWERS, CLEAR NEXT STEPS
A helpful first conversation.
Give visitors a useful place to start when they have a question. We build AI chatbots around your approved business information, with a defined purpose and a clear route to your team.
Help people understand your services, find the right information and take the next step, even when you are busy elsewhere.
For estate agencies and other businesses that want a more helpful website.
Answer the everyday questions
Help visitors find information about your business, services and working process.
Start a useful enquiry
Ask relevant questions gradually and guide visitors towards the right next step.
Keep people in the loop
Give visitors a clear way to contact your team when a question needs a person.
BUILT AROUND YOUR BUSINESS INFORMATION
Your information. A more useful conversation.
A good chatbot needs a clear job and reliable information to work from. We start by agreeing who it is helping, what it should answer and when it should hand over.
We then shape its knowledge, tone and enquiry flow around your business. The aim is to make your website more helpful and give your team better context when a visitor needs further assistance.
Business knowledge
Use approved website content, FAQs and service information as the basis for relevant answers.
Natural conversations
A friendly tone that fits your brand, with concise answers and one useful question at a time.
Clear boundaries
A defined role, guidance for uncertain answers and a straightforward route to human support.
Useful enquiry details
Plan the information your team needs, without turning a simple conversation into a long questionnaire.
Handover that makes sense
Direct visitors to your contact route, or assess a connected handover where your systems support it.
Room to develop
Start with a focused assistant, then consider integrations and additional tasks when they have a clear purpose.
AGENCY PILOT · IN DEVELOPMENT
Meet Rigby's next chapter.
Rigby already helps ClearCasa buyers review a property listing against their budget, needs and priorities. We are developing agency tools that build on that experience.
The pilot will explore three practical uses:
- Property questions: Help visitors find answers from the listing and agency information supplied.
- Listing-quality reviews: Highlight missing details, unclear wording and questions to resolve before publication.
- Useful handovers: Explore how a conversation and relevant enquiry details can reach the agency team.
These agency features are in development. Property-specific answers will depend on the approved information and supported connections available to the assistant.
ClearCasa's buyer reviews remain independent. Paid agency work will not change its buyer guidance.
Start with a clear job to do.
Choose the purpose.
Identify the visitor questions or service tasks the assistant should help with.
Prepare its knowledge.
Review the approved information and identify gaps that need resolving.
Build and test.
Configure the conversations, boundaries and handover, then test realistic questions.
Launch and refine.
Put the agreed assistant on your website and refine it as your information and requirements evolve.
FAQ
A few common questions
Can it answer questions about individual properties?
This is part of the agency pilot we are developing. It will require suitable listing information and, where needed, a supported connection to your stock. We will confirm the scope and available data before proposing a setup.
Will it replace our team?
The chatbot's role is to help with an agreed set of questions and guide visitors towards the next step. Enquiries that need judgement, confirmation or information it cannot access should go to your team.
Can it book viewings or update our CRM?
Those tasks depend on the systems, permissions and integrations involved. We can assess them as part of your project. A viewing request is only a confirmed booking when the connected booking process confirms it.
Can you build a chatbot for a different type of business?
Yes. We can create a focused assistant for your business information, services and customer questions. The first step is agreeing what it should help with.
What do your visitors keep asking?
Tell us about the questions your team answers most often and where visitors get stuck. We will help you identify a useful first role for your chatbot.
Let’s talk about your agency
Tell us how you manage your website and properties today, and what you’d like to make easier.